Privacy Policy
Last updated: January 15, 2026
CatalogGuard is operated by Go Above The Line Limited, a company registered in New Zealand. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.
1. Information We Collect
Information you provide:
- Email address (when you purchase or contact us)
- Name and billing information (processed by our payment provider, Lemon Squeezy)
Information from connected services:
When you connect CatalogGuard to your accounts, we access:
- From Shopify: Product information, inventory levels, and order data (read-only access)
- From Meta: Ad spend data broken down by product ID (read-only access)
We only read this data to provide the service. We never modify your Shopify store or Meta ad account.
Automatically collected information:
- Device and browser information
- IP address and general location
- Pages visited and actions taken on our website
2. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience and understand how our website is used:
- Essential cookies: Required for the website to function properly
- Analytics cookies: We use Google Analytics to understand website traffic and usage patterns
- Advertising cookies: We use Meta Pixel to measure the effectiveness of our advertising and to show relevant ads
You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.
3. How We Use Your Information
We use your information to:
- Provide and improve the CatalogGuard service
- Process payments and send purchase confirmations
- Respond to support requests
- Send important updates about the service
- Analyze website usage to improve our offering
- Show relevant advertising on third-party platforms
4. How We Share Your Information
We do not sell your personal information. We share data only with:
- Lemon Squeezy: Our payment processor and merchant of record, who handles billing and payment data
- Google Analytics: For website analytics (anonymized data)
- Meta: For advertising measurement
- Service providers: Who help us operate our business, bound by confidentiality agreements
5. Data Storage and Security
Your data is stored securely using industry-standard encryption. OAuth tokens used to connect your Shopify and Meta accounts are stored securely and can be revoked at any time by disconnecting your accounts.
We retain your data for as long as your account is active or as needed to provide services. You can request deletion at any time.
6. International Data Transfers
We are based in New Zealand. If you are located outside New Zealand, your information may be transferred to and processed in New Zealand or other countries where our service providers operate. We ensure appropriate safeguards are in place to protect your data.
7. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data
- Portability: Request your data in a portable format
- Objection: Object to certain processing activities
- Withdraw consent: Where processing is based on consent
To exercise these rights, contact us at the email below.
8. European Users (GDPR)
If you are in the European Economic Area, we process your data based on:
- Contract performance (to provide the service you purchased)
- Legitimate interests (to improve our service and for marketing)
- Consent (for certain cookies and marketing communications)
You have the right to lodge a complaint with your local data protection authority.
9. California Users (CCPA)
California residents have additional rights including the right to know what personal information is collected, request deletion, and opt-out of the sale of personal information. We do not sell personal information.
10. Children's Privacy
CatalogGuard is not intended for children under 16. We do not knowingly collect information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending you an email.
12. Contact Us
If you have questions about this Privacy Policy or your data, contact us at:
Go Above The Line Limited
Email: privacy@catalogguard.com